King de Clean · Your Information
Privacy Policy
This page explains the information King de Clean may collect when you visit our website, ask about our services, or request a cleaning appointment, and how we use that information.
Overview
King de Clean (“we,” “our,” or “us”) provides carpet, upholstery, pet stain and odor, and tile and grout cleaning services in Coeur d'Alene, Post Falls, Hayden, Athol, and surrounding areas. This Privacy Policy describes how personal information is handled through our website and when you contact us about our services.
By using our website or submitting an appointment request, you acknowledge that we will use the information you provide to respond to your inquiry and manage your requested service.
Information We Collect
When you contact us or submit a cleaning appointment request, the information you provide may include:
- Contact details such as your name, phone number, and optional email address.
- Property information such as the cleaning location and any home or room details you choose to share.
- Service details such as the cleaning services requested, notes about affected areas, and any special instructions.
- Scheduling preferences including your preferred appointment dates and times.
- Correspondence you provide when communicating with us by phone, email, text, or other available contact channels.
Our website and hosting providers may also process technical information, such as an IP address, browser details, and access logs, to operate and protect the website.
How We Use Your Information
We use relevant information to:
- Respond to cleaning questions and appointment requests.
- Review your property details and the services you need.
- Contact you to discuss availability and confirm or coordinate a cleaning appointment.
- Provide customer service and follow up on an existing inquiry or service.
- Maintain appropriate business records and help prevent misuse of our website.
Appointment requests are not instant bookings. Submitting preferred dates and times does not confirm an appointment. Our team will follow up with you.
When We Share Information
Information may be made available to King de Clean personnel and service providers who need it to respond to requests, operate the website, deliver messages, or support cleaning appointments. These may include website hosting, email delivery, or other technology providers used for those purposes.
We may also disclose information if required by applicable law, to respond to lawful requests, or to protect the rights, safety, and security of our business and others.
Cookies & Other Website Tools
Our website may use cookies or similar technologies for essential website functions. If analytics or third-party tools are enabled, they may also collect technical information about visits and website use.
You can adjust cookie preferences through your browser settings. Some website functions may work differently if cookies are disabled. Third-party websites and messaging services have their own privacy practices.
Data Retention & Security
We keep personal information for as long as reasonably needed to manage requests, provide services, maintain business records, resolve issues, or satisfy applicable legal requirements.
We seek to use reasonable measures to protect information in our possession. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
Your Choices & Rights
You may contact us to request access to, correction of, or deletion of personal information you previously provided. We will review requests and respond in accordance with applicable law, including any recordkeeping or other legal obligations.
If you no longer wish to receive nonessential communications, tell us using the contact details below. Service-related messages may still be necessary to handle a request or appointment.
Children's Privacy
Our cleaning services website is intended for adults requesting household or property services. We do not knowingly seek personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review the matter.
Changes to This Policy
We may update this Privacy Policy as our website, services, or information practices change. When we do, we will revise the “Last updated” date at the top of this page. Please review this page periodically for updates.
Contact Us
For questions about this Privacy Policy or your personal information, please contact King de Clean.
Serving Coeur d'Alene, Post Falls, Hayden, Athol & surrounding areas.